Accela Automation®
IK Consulting can help your organization in the areas of:
| ©2005 IK Consulting P.O. Box 17661 Tucson, AZ 85731 520-891-5376 |
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IK Consulting
| 520-891-5376 |
System Implementation
Design
Asset Management
Licensing & Case Management
Public Health & Safety
Service Request
Reports and Documents
Training
- Work closely with Accela staff on new system implementations.
- Process mapping of all processes to be implemented within Accela Automation® to ensure all
process workflows are developed with the full process in mind. - Design and develop CAPs required for tracking all processes.
- Data review, cleanup and field mapping required for migration.
- Establish system security to allow flexibility along with ensuring data integrity for your full
system. - Establish security for your backend databases to prevent accidental data corruption.
Design
- Work with your jurisdiction to review existing systems and make recommendations to
streamline processes. - Work closely with your jurisdiction to create all necessary processes within Accela
Automation® for use with:
Asset Management
Licensing & Case Management
Public Health & Safety
Service Request
Reports and Documents
- Creation and modification of CAP specific permit forms, receipts, standard letters and memos
designed specifically for your jurisdiction. - Development and modification of system wide reports.
- Creation of Quick Queries in various areas of Accela Automation® to assist users with fast
searches and reports. - Customize financial reports and monthly and/or statistical reports to facilitate your reporting
needs and goals.
Training
- Creation of customized step by step user documentation specific to your jurisdiction.
- System training programs necessary for effective implementation and maintenance.
- Reports training, with a focus on Crystal Reports® and the Accela Automation® database
structure.